Update Contact

The Update Contact node changes the current contact's data in the table. Use it to track state, count actions, or record results from earlier nodes in the flow.

Configuration

You define a list of field assignments. Each assignment has a field name, a mode, and a value.

Modes

Mode	What it does	Example
set	Replaces the field value entirely	Set status to "contacted"
increment	Adds a number to the current value	Increment follow_up_count by 1
append	Adds text to the end of the existing value	Append ", called on 2024-01-15" to notes
toggle	Flips a boolean value (true becomes false, false becomes true)	Toggle is_active

You can include multiple assignments in a single node. They all apply to the same contact.

Use Cases

Mark Contacts as Sent

After sending a message, set last_contacted to today's date and status to "contacted".

Count Follow-ups

Each time your flow sends a follow-up message, increment follow_up_count by 1. Later, use an If/Else node to stop following up after 3 attempts.

Update Status After Classification

After an AI Classify node sorts a message into a category, set the contact's category field to {{classification}}.

Track AI Responses

After an AI Generate Reply node, append {{ai_reply}} to a response_log field to keep a history.

Tips

• The increment mode is great for counters. You don't need to read the current value first — it adds to whatever is already there.
• The toggle mode only works on boolean (true/false) fields.
• Field values support {{variables}}, so you can save outputs from AI nodes or other data into contact fields.